ZF opens European Service Center for Industrial Gearboxes in Witten
All European service activities of ZF for industrial and large gearboxes will be concentrated in one place
More than 30,000 gearboxes and 20,000 marine clutches of ZF Industrieantriebe Witten GmbH are in use worldwide. Many of them still had been delivered under the renowned brand of “Lohmann & Stolterfoht”. Thanks to the wide product range ZF is a leading partner for industrial drive solutions from a single source. Thus, in order to provide its customers with first class support in the aftermarket, ZF made a strategic decision bundling its service activities in Witten. In combination with the global service network of ZF Group, ZF Industrieantriebe positions itself as global strategic service partner for its customers. The company supplies products in several markets and for a broad variety of applications, such as mining excavators, offshore rigs, marine propulsions, recycling machinery, tunnel boring machines, cement mills or ropeways.
The new Service Center will offer ZF customers an extensive service portfolio, including multi-brand repairs. In close collaboration with ZF service hubs all over the world, the global service activities will be coordinated from Witten.
Close cooperation with customers
Christoph Kainzbauer, head of ZF’s business unit Industrial Drives, says: “We attribute great importance to a cooperative partnership with our customers, and this over the whole life cycle of our gearboxes. Because of the broad variety of applications, it is essential to align our service activities flexible and global to our customers’ needs.” Christoph Kainzbauer explains: “Due to the close links between Service Center and new business, a great deal of field experience is constantly entering the design of our gearboxes.”
Intelligent Mechanical Systems
Optimized service strategies – avoiding unnecessary downtime – are the key to reduce operational costs. As a continuous innovator ZF anticipates the trend towards digitization, and enables performance optimization of the overall system. “Starting from decades of experience in design and manufacturing of high-performance gearboxes for industrial applications, we want to secure productivity by use of modern sensor systems and cloud-based analytics in future”, says Christoph Kainzbauer.
Source: ZF Friedrichshafen AG