Siemens and Servicenow, a specialist in digital workflows, will work more closely together in the future. The aim of the partnership is to create transparency in industrial asset management based on a cloud SaaS solution.
This Software from Siemens enables the recognition, identification, and management of all OT devices. It makes the status of all OT devices across the network completely transparent, regardless of manufacturer or device type, using just one tool. This functionality extends the NowPlatform, which already provides management of IT assets. With this expansion, Siemens and ServiceNow are addressing the need of their shared customers to increase transparency across the entire shop floor. As a result, incidents that could disrupt the production process in industrial plants can be prevented. The tool also allows for planning service tasks, identifying potential security vulnerabilities, and dispatching service personnel without additional manual or time costs. OT assets can now be managed with the same flexibility and interoperability as IT assets. With this partnership, Siemens and ServiceNow are strengthening an industrial ecosystem to accelerate the digital transformation of industrial customers. The scalable, open, and secure cloud service extends the Siemens Xcelerator digital business platform and Industrial Operations X interoperable portfolio.